COVID19 testing for PAs

We received this information on COVID19 testing for PAs:

At the moment, the Government strategy is to only offer asymptomatic testing to residential care home staff due to the very high risks potentially encountered in these settings. We are unable to provide weekly test packs for home care workers and personal assistants.

However in RBG , due to increased testing capacity at the national sites, we can book Personal Assistants and Home Care Workers into the testing units we have at Charlton Athletic Football Club (this site can also be accessed by those who are visiting on foot) and The O2 site.

If the PAs that provide critical support would like to be tested, they can email: with the following details

  • Full Name
  • Address
  • Mobile Number
  • National Insurance Number
  •    Date of Birth
  • Preferred venue (02 or Charlton Athletic)
  • Car Registration (if intending to use a car to access the testing site)
  • Confirm whether you are a Personal Assistant or Home Care Worker

I hope that this provides you with the information that you need. I can reassure you that we will be making contact with the residents who received the letter that you did to clarify this for them.

I would also emphasise that we do understand the concerns that you and your PA support may have at this time and we continue to do all we can locally to support you including supplying PPE and other advice.

​it refers to asymptomatic PAs, who would like the reassurance that they are not COVID positive. There is no risk they will be turned away. CAFC is accessible by pedestrians.

As a priority we are making contact with those who have a CVI (certificate of Visual Impairment) to rectify the information they originally received. I will ask the Direct Payment team to ensure that recipients who employ Pas receive the information.


Other COVID-19 communications : Easy Read,other languages, and BSL

From Londonadass  website

COVID-19 Easy Read documents

March 26, 2020

Illustrated guides to support families and carers of people with learning disabilities

April 7, 2020

Here are two new illustrated guides to support families and carers of people with learning disabilities, as well as managers of learning disability services. This might also be useful for those without learning disabilities:

Jack plans ahead for coronavirus

This is about deciding together (in advance) whether someone should go into hospital when they get ill with the virus, and what to think about when they are ill (or dying) at home or in hospital.

When someone dies from coronavirus

This guide is about supporting people with learning disabilities when someone they love dies at this time of social isolation

Advice from Gov.UK

Stay at home: guidance for households with possible coronavirus (COVID-19) infection
12 March 2020

And in different languages

If you use assistive technology (such as a screen reader) and need a version of these documents in a more accessible format, please email  by stating what assistive technology you use.

Easy read, Arabic, Bengali, Chinese simplified (Mandarin), Chinese traditional (Cantonese), French, Gujerati, Polish,Portuguese, Punjabi, Urdu and Welsh

British Sign Language videos

from Sign Health website

from BTM website

from the BTM Facebook page





coronavirus COVID-19 practical help (updated 09/04/2020)

With permission from and many thanks to Liz Crow and others from The Bunker, a Facebook group. These are all guides, please adapt as needed.

Attached are documents on maximising your care and treatment during coronavirus. It outlines measures that can be taken by us as disabled individuals to increase our personal protection during this health crisis.

Maximising your care and treatment during coronavirus (Word doc)

Home contingency template amended(1) (Word doc)

Hospital passport template amended (Word doc)

Briefing document for PAs-2 (PDF)

Government publications in alternative formats

Government information in BSL

Government guidance on vulnerable children and young people

Government guidance on support for those experiencing domestic abuse

Covid-19 changes to the London Taxicard Scheme (for London residents who have mobility or vision impairments)–-taxicard-changes

Help for domestic violence survivors and victims in Greenwich

the Her Centre

( They are still giving support by phone throughout lockdown, please ring on 0203 260 7772.)

see also Safe Lives for their content and links to DV relating to covid-19:


The Royal Borough of Greenwich has launched a new Community Hub that will link thousands of volunteers with opportunities to help people who are most in need of support.  

If you need help because you are vulnerable and self-isolating, and have not got a family member, friend or neighbour who can help, the volunteers could provide support with collecting/delivering prescriptions, delivering essential food packages and connecting you to local community services.

You can contact them to request support on 0800 470 4831 or Email

How to support someone in Royal Greenwich with a Housing Issue during the pandemic: Please click here for contacts.

Self-care during COVID-19: Combat Stress has shared some help and advice to support everyone in managing their mental health throughout the COVID-19 crisis. Take a look and please do share these brilliant resources with your teams and those you support.




#covid-19 Greenwich social care

PA /carer letters, requests for PPE, and ‘vulnerable listing’

Disabled people in the #RBG who are on Direct Payments should have recieved a letter allowing and stating names of Key workers (PAs and Carers) to travel to provide essential services for the disabled and vulnerable Individual’s (with photo identity). If you have not, contact your direct payments office.

For those disabled people who need Personal Protective Equipment – requests for PPE – as appropriate PPE should be used and then disposed of, the council said that they do have stocks and ask that if you require further then please complete and return the attached form to


Get coronavirus support as a clinically extremely vulnerable person

Here is link to register if you have a medical condition which makes you extremely vulnerable to coronavirus (COVID-19), – register and tell us whether or not you need support.

You may have received a letter from the NHS telling you that you’re clinically extremely vulnerable, or been contacted by your GP or hospital clinician. If this has not happened, contact your GP or clinician after you register with this service.

It may take time for any support offered through this service to arrive. Wherever possible you should continue to rely on friends, family and wider support to help you meet your needs.

You can register yourself, or on behalf of someone else.

please also read Chris Fry from Fry Law

Don’t Share the ‘Vulnerable People’ Register

I understand that Supermarkets need a hand in working out who their disabled customers are, in order to make long overdue reasonable adjustments for them. But this is not the solution. There are 14 Million disabled people in the UK, qualifying for reasonable adjustments of one sort or another, but this register will only assist an anticipated 10% of disabled people.

So not only is this a data breach, it doesn’t help the majority of disabled people trying to access supermarket services. It potentially allows Supermarkets to believe that it only has to help people on the register – which puts them in breach of the Equality Act 2010 obligations to make reasonable adjustments. We will provide letters to assist in challenging supermarkets later today!

Finally, is Government happy to flag you as a vulnerable person to allow people you don’t know, and who may not be DBS checked to know where you live and what your disabilities are??

Greenwich social care

Greenwich #RBG Coronavirus COVID-19: Latest updates

Main link

See For Benefits and hardship support

For supermarket hours

For Volunteering and support for vulnerable residents

To get help
If you need help because you are vulnerable and self-isolating, and have not got a family member, friend or neighbour who can help, our volunteers could provide support with:

  • collecting / delivering prescriptions
  • delivering essential food packages
  • connecting you to local community services.

Contact us to request support:
Tel: 0800 470 4831

Greenwich social care

Changes to charges for Adult Social Care services delayed due to COVID19

In case you are not aware yet, here is the letter for Royal Borough of Greenwich Council on the

Delay to changes in the way we charge for Adult Social Care services.

Due to the current and rapidly changing situation with Coronavirus, the Council has taken the decision to postpone planned changes to social care contributions which were agreed by the Council cabinet in January.

We recognise that this is a stressful time for people who have social care needs and therefore this is not the right time to make such a change.

During this period Council staff are focusing on making sure that essential services are maintained to older and disabled people with care and support needs, and that they are available to provide advice and support.

At present, I can tell you that the changes to social care contribution social care charging will be postponed until September.  We will review this date in July and write to you again in the first week of August to either extend the postponement or confirm the date the changes will happen. Please note, your contribution may still change if your financial situation changes. We will write to you to tell you if that’s the case.

If you have any queries about this letter, please email the team at or call and leave a voicemail on 020 8921 3233. A financial assessment officer will call you back with an answer to your query within 3 working days.

Yours sincerely

Sarah McClinton

Director of Health and Adult Services

Royal Borough of Greenwich

Heres the article on this from the News Shopper (24/3/2020)

9 people in group photo, 5 wheelchair users, 6 women, 3 men, all Caucasian one East Asian, 2 kneeling up front holding banner 'Greenwich Disabled People Against Cuts ' logo
campaigners working for Disabled people in Greenwich borough – including Inclusion London, Metro GAD, Greenwich DPAC, and Winvisible
Greenwich social care

Dates for your diary for relevant council meetings on social care charges

Further to the postponement of the Healthier Communities and Adult Social Care Scrutiny Panel meetings undertaking pre-decision scrutiny of Social Care Charges, it is confirmed that 2 meetings have been scheduled as follows:

Meeting 1 – 6.30pm on Wednesday 8 January 2020, in Committee Rooms 4 & 5, Woolwich Town Hall.  This will be to receive evidence from Officers, Greenwich Residents and stakeholders.

Meeting 2 – 6.30pm on Thursday 9 January 2020, in Committee Rooms 4 & 5, Woolwich Town Hall.  This will enable Members an opportunity to deliberate and agree recommendations and comment to be put forward to Cabinet that is taking place on 22 January 2020.

The key areas that Members will seek evidence on, particularly from Greenwich residents, is around impact and hardship.  Evidence provided to Cabinet on 22 October 2019 will be published as part of the Agenda for the January meetings. Therefore, if you have already given/provided evidence, there will be no need to resubmit this.  You are of course, welcome to attend the meetings and provide additional comment.

If you wish to attend, you should confirm your attendance, listing any additional need so that you can be included in the speakers list for the 8 January 2020 meeting.  If you are unable to attend but wish to provide written representations, please email them to Gurdeep Sehmi, Corporate Governance Manager by email –

Group of people on a pavement, some in wheelchairs, some carrying banners and placards
Greenwich disabled people putting up a front against social care charges outside Woolwich Town Hall

Meeting with Greenwich Cabinet on 22nd Oct

There was a good turn out with people from Greenwich DPAC, Metro GAD, Inclusion London, WinVisible and supporters.

Initially, the meeting was going to be called off without the Cabinet hearing the disabled people but there was an uproar and the Chair changed his mind and heard the statements of those who had requested to speak.

The lobbying to stop the proposal to charge disabled people for social care will continue. The proposal has just been delayed.


Council Cabinet meeting 5.30pm 22/10 Woolwich Town Hall

Following Contraversial Greenwich Council Proposals to Increase Charges to disabled people for adult social care METRO GAD, in Partnership with Greenwich DPAC, has Lead a Campaign to Oppose the Increases by Putting a Question to the Leaders of Greenwich Council at Question Time. Then METRO GAD set up a meeting on 7th October with Cllr Thorpe (leader of Greenwich Council) Cllr Lekau (lead Cllr on Health and Social care) & our 3 local MPs : Teresa Pearce, Clive Efford and Matthew Pennycook. We invited other Disabled People and Campaigners to join us including Greenwich DPAC (who helped by organising a meeting on July 22nd with Council Officer Rachel Karn and encouraged people to contact local Cllrs ) , WINVISIBLE (Who wrote an open letter to the Council) , Inclusion London (who have supported with advocacy and legal advice), Sisters of Frida & Independent Living Alternatives. Everyone gave very powerful statements about how council proposed increases in social care charges would negatively impact disabled people in Greenwich, their PA’s, family and Carers.
NOW we need you to support us by attending the crucial council cabinet meeting at 5.30 pm on Tuesday 22nd October at Woolwich Town Hall, Wellington Street, Woolwich, London, SE18.
If you wish to register to ask a question /speak you must first register your intention with

We look forward to seeing you there, with your PA’s, friends and family :Strength in Unity!

9 people in a photo : Four standing Caucasian men behind 5 women wheelchair chairs, one od whom is East Asian
Disabled people at the meeting on 7th October at Woolwich Centre

Flaws in Greenwich Care charges consultation and Equality Impact Assessment

– No involvement of disabled peoples organisation’s before consultation.

By Anne Novis MBE

-No co-production work.

-No automatic accessible versions in Easy Read sent to clients with learning difficulties. Adult social care knows client’s access needs re communication.

-Many clients did not receive consultation pack.

-No PA’s or BSL Interpreters at forums, no expenses offered so disabled people could attend if needed extra care support, no travel expenses or child care costs offered. Therefore not accessible for all clients to attend.

– No case examples of possible multiple impact’s on one client.

-Extra information given at forums not automatically available for all clients in accessible formats to inform responses to consultation. Also in the funding info you did not outline funding you get from Health service which is significant.

-When stating what other boroughs doing you did not detail those who are not doing what you propose, ie Hammersmith and Fullham.

-Consultation info not sent to all people who could be affected from outset such as Carers, Personal Assistants, Care Agencies, Disabled peoples charities and organisations. An influx of people needing support to appeal charges, redundancies of staff employed as Carers or PA’s due to client’s not being able to afford multiple increased charges.

– No mention of clients who used to get Independent Living Fund.

– Your online consultation is not monitored for anything. Therefore anybody can respond agreeing to proposals, yet not be affected by them. You won’t know how many disabled people in receipt of care responded. Or how many people who are hostile towards disabled people may have used this format to perpetuate hostility, Hate crime, as so many view disabled people in receipt of benefits and services a drain on society and burdens. No monitoring of protected characteristics for EIA.

-No alternative offered instead of what’s proposed.

For example if everyone disagrees with a proposal what will you do? Such alternatives indicate how genuine a consultation is or not.

– There is a principle you should consult with an open mind, so how prepared are you to change your initial thinking? There is nothing that indicates this in your consultation.

– No mention of Government white paper on social care which raises threshold for care charges, whilst been postponed, it indicates that current thresholds are way too low and this information should be included in consultation.

Equality Impact Assessment

-Equality Impact Assessment not easily accessible on confusing website. Many of us tried to find it but could not, no Easy Read version either. Even local councillors could not find it. Found by asking head of social care.

– In first section of EIA you mention a HAS officers benchmarking exercise, in which states ‘some cases Greenwich charge less then other boroughs’. Yet missed out detail of those who also charge less or not at all.

– No mention of other consultations taking place alongside this one that will also impact disabled peoples finances such as Council Tax Discretionary grants removal.

– No mention of multiple impact of several proposals on one client.

For instance one person could be impacted by charges for care, PIP/DLA deduction, Telecare charge increase, admin fee and supported living fee and more.

– No impact identified re charges for supported living and sheltered housing. Yet due to costs this could lead to people needing to move to housing which does not charge, this impacts them and council. Or they may get in debt. As they are disabled people, some elderly, many with learning difficulties, impact and mitigation should be detailed.

– Cap on weekly care costs could mean residential care is cheaper and have detrimental impact on most ill and severely disabled people, losing independence, choice and control.

-Disability Related Expenses is far more then most realise, accessable information is not enough to mitigate impact. Clients will need at least six months to gather evidence of such costs to have fair assessment after being fully and accessibly informed of all costs that can be classed as DRE.

– Telecare service increase charge could cause people to get rid of this life saving service. Impacts those most at risk of falls, ill, disabled or unable to communicate well.